I’ve been at Quadra around three years starting as a sales rep and working my way up to the role of New Business Manager which I have been doing now for around a year now. The tagline for Quadra as a business is People, Knowledge, Innovation, and as an employee of Quadra it is first and foremost the people and the environment they create that make it a great place to work, whether it is Michelle regaling us with stories, Mike cracking jokes, Gary impressing us with his musical knowledge or Mell ruling the roost on all things Harry Potter – the sales office is a lively, vibrant and friendly, non-corporate team environment which suits me and my personality perfectly.
Outside of work I enjoy going to live events, mainly football and concerts, with the two Old Traffords being my most frequented venues. I also enjoy working out and try to get to the gym a few times a week after work. I am an passionate and aspiring writer, having written and published stories, poetry, and articles during my studying English Literature at the University of Newcastle, I am also an avid reader of both fiction and non-fiction, and usually polish the bulk of my reading off during my 90-minute each way commute from my home Manchester to our office in Accrington – sometimes with a nap thrown in for good measure.
I’ve spent most of my earlier career in the service delivery sector, which has given me a hard-wired focus on customer satisfaction.
Prior to Quadra, I worked for Lancaster University in the Engineering Department, working with local SMEs requiring EU-funded support for additive manufacturing and prototyping support for product development. As I liked to put it – “the bit before Dragons Den”.
I’ve been with Quadra for 9 years, currently serving as a Senior Accounts Manager, with responsibility for improving & modernising Operations wherever possible. I primarily serve Design, Manufacturing and Engineering companies across the UK with best-practise Autodesk support from myself or our amazing team of battle-hardened, time-served CAD application engineers and IT consultants.
What else is there to say…? Since being at Quadra, I’ve got married, had a kid, moved house, gone grey, and dodged covid. I’ve been abroad about 6 times in my entire life. A typical Lancashire lad (both by birth and upbringing – and yes, you’re very welcome) who loves time with his family, indie rock music, a chilled Citra IPA (that’s a beer, for the uninitiated), starting random conversations in beautiful British queues, Superdry, driving (handy – comes with the job), making folk laugh, buying new often-random gadgetry on Amazon, finding bargains on FB Marketplace, talking …as you’ll learn if you haven’t done already.
I don’t like grapefruit; I don’t like arguing (gets you nowhere) and I hate… HATE …that picture they’ve taken of me.
I have over 20 years’ experience in customer account and people management both B2B & B2C. Yes, you did read that correctly I said 20 years…I know I’ve aged well. Over the years I have managed customer accounts for bulk fuel, fuel cards, telephone systems and all the bits that come with it. The majority of my career however, was spent in banking, working for the RBS group. I spent 6 of those years working for Ulster Bank in Northern Ireland, where I managed group projects and branches.
So, what brought me to Quadra I hear you ask? Well…
I moved back home to be closer to family and decided to embark on a degree in Law…it wasn’t for me however; I did pick up some useful skills.
Just over 5 years ago an opportunity opened up at Quadra and I was fortunate enough to be offered the position of account manager, looking after MFG and AEC customers. Then the challenge began, having little experience in either sector it was time to put the recently acquired academic skills to use and swat up. I must have done ok because I have built up a good customer base and built some fantastic relationships while helping customers improve workflows and increase revenue.
I have since received a promotion and now also look after the Autodesk sales team.
A little bit about me personally (as if you haven’t read enough) I have 2 children now both in their mid to late teens. I have 2 horses, 2 dogs and 2 cats. I think I have a thing for even numbers and animals. Oh, and I really like Gin.
I joined Quadra in September 2018 and have a dual role of Applications Engineer & Training Manager. My background is of 20 years as a Manufacturing Engineer, before then progressing to delivering Engineering disciplines such as CNC machining, CAD and 3D Printing in the Apprenticeship Sector for 8 years.
My main role at Quadra is the full-time delivery of Autodesk Inventor, Fusion 360 and AutoCAD courses as well as specialist courses such as Fusion CAM and Inventor CAM.
In my spare time, I am a keen runner and compete in Fell, Trail, Road and Cross Country races all over the North!
I have a background in Fabrication and Mechanical and Electrical service drawing. I have produced working construction and installed drawings for the AEC sector and used AutoCAD for over 30, I also have many years of experience in Inventor, Revit, AutoCAD Electrical, Plant 3D and several other Autodesk products. I have also held Autodesk ACP & ACI accreditations for over 6 years, and this year I will attain the Gold Level in Autodesk’s Certified Instructor Programme.
I have a passion for enabling and empowering people and organisations to achieve the best possible outcomes with the Autodesk software they already use and helping them get from “where they are” to “where they want to be” in their particular sectors.
I also have an interest in the implementation of BIM, several years ago I attained the Qualification of BRE BIM Practitioner and have educated many people in the BS/PAS1192 protocol and am in the process of upgrading those skills and qualifications with the BSI to align the new and evolving ISO19650.
Personally, I enjoy triathlons, Outdoor sports, Gymnastics, and playing the drums.
I am driven by my passion for innovation in the world of technology. I thrive in orchestrating complex technical projects and my main focus is Vault implementations.